eCommerce Merchandising: Integrated Multi-Channel Planning

In the world of integrated, multi-channel retailing, consumers should be able to find the products they want through the channel of their choice—store, catalog, ecommerce site, and beyond. A higher level of customer service is more critical than ever to survive and thrive, but this adds new complexities to integrating an operational patchwork of information systems, organizations, people, and processes. Download to dive into success factors and best practices for meeting multi-channel shoppers where they are, starting with ecommerce merchandising.